• SERVICE CONTACTSubmit a question to our support team

    CONTACT OUR SERVICE SUPPORT

    For More Information About Our Free Takeback Program, How to Obtain a Free Return Label and/or Free Shipping Container, and Instructions on How to Wipe/Erase the Data on Your BLU Device Prior to Sending to Us for Recycling, Please Call 1-866-603-0640.

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For More Information About Our Free Takeback Program, How to Obtain a Free Return Label and/or Free Shipping Container, and Instructions on How to Wipe/Erase the Data on Your BLU Device Prior to Sending to Us for Recycling, Please Call 1-866-603-0640.

 

 

Steps for Free shipping and packaging Mail-In Program



Customer will need to notify BLU Products either by calling Toll Free 866-603-0640 or emailing
info@ccrwarranty.com to request the recycling service.

Customer will need to provide the following:
• Description and Serial number of the device to be recycled
• Valid email address
• Valid shipping address

Customer will receive a free prepaid shipping label by email and a box shipped to the customer provided address. Once box arrives, please affix the shipping label to the box, insert your device, and ship to us for environmentally compliant recycling.

 

 

CEDS ARE RECYCLED FREE OF CHARGE


IMPORTANT NOTICE REGARDING CUSTOMER DATA ON DEVICES

You are responsible for all confidential data that may be stored on the Device. Before you ship any Device for recycling, you are responsible for: (a) deleting the data on the Device; (b) backing up or transferring any data prior to deletion; and (c) removing any removable media, such as memory cards, etc.

 

As each Device is different, for removing data on the Device, please contact us by either calling Toll Free at 866-603-0640 or emailing info@ccrwarranty.com.  By following the instructions provided to ensure data is removed from the Device prior to returning for recycling will protect your personal data.


Neither BLU Products nor CCR Warranty nor any third party (including shipping service) will accept liability for lost data or software or dissemination of confidential information.